Do you want to understand the success factors so that you can hire and retain the best employees? Many companies spend time and effort on identifying the correct skill sets when hiring. Then, after a candidate is finally hired the company will invest in training the new employee in the skills, processes, and procedures for doing the job. In addition, the new employee will look to increase his or her skills and understanding of the business. The employee attends training on the latest systems or learns the latest sales techniques. The employee gets training on the features and benefits of the products and services. Most of the time is spent on learning the nuts and bolts. Many businesses make the mistake of spending selection and training solely on skills and knowledge. Then what happens if the employee is fired or leaves the company? The hiring manager searches for candidates that have...
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