PD Strategies Blog

PD Strategies Blog

Performance and Development Strategies Blog is the informational place to get timely and purposeful articles on the issues that concern you most.

YOU DON’T NEED EMPLOYEES! YOU NEED THE RIGHT EMPLOYEES

Assistant-Buyer
In this current environment it is an employee’s market. Help wanted signs are everywhere. There are shortages of supplies and services because employers can’t get help. Or can they? The important objective is finding the right people for the right jobs. Finding the right employee begins with a process to define what deliverables or actions lead to success. How do you do that? You need to start at the beginning. What is your vision, values, and mission? You much only select people with these shared values. This is where many organizations fail. They look for specific things that they believe are important, but they fail to see the big picture. For example, an employee leaves and the knee jerk reaction is to fill the open spot. The hiring manager searches for candidates that have the same skill sets as the person who left or was fired. The manager limits the search...
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WHAT ARE YOUR DRIVING FORCES?

Employee-Engagement
Another way of asking about your driving forces is asking you what motivates you. Motivation comes from within and that means that you cannot motivate another person, but it certainly would be good to know what motivates that person. Knowing that you can create a spark to ignite their inner fire. That inner fire will drive motivation. That inner fire or passion is your WHY and this comes from the driving forces that motivate you. If you do not have the WHY then the HOW will not matter. Knowing what motivates you is a key to achievement and knowing how to find motivation in others is a key to leadership. Dwight Eisenhower said that leadership is getting others to do what you want because THEY want to do it. Reach down and find that motivation and bring it to the surface. What is your passion? Do you know. You could take...
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EXPERIENCE OR POTENTIAL – WHICH WOULD YOU HIRE?

EXPERIENCE OR POTENTIAL – WHICH WOULD YOU HIRE?
It is a mistake to hire a candidate based solely on experience. This is not saying that knowledge of the job and the requisite skills and knowledge are not important. They certainly are. Of course, you want the right person for the right job. However, looking primarily for experience will produce disappointing results. I work largely with privately held and family held businesses. But in that arena I have worked with many industries ranging from real estate, construction, retail, service and hospitality, nonprofit, and manufacturing. I have made the same observation in all of these industries. Those running the business believe that their industry is different from others, so unique that the primary requirement is experience. Because of that mindset I have seen many bad candidates hired and many qualified candidates screened out. The hiring manager is using the assumption that as long as the candidate has previous experience in the...
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THE RIGHT PEOPLE DOING THE RIGHT THINGS

Job-Interview
How do you find the right person for your business? It depends. First, make certain you know the core competencies needed in the job. Depending on the role this could be anywhere from accountability for others to attention to detail or from conflict management to futuristic thinking. Many businesses find that selecting and hiring of the right employee is a daunting task. Some people just hire anyone who applies, or, at best, they may ask a few quick questions before making an offer. Hiring the wrong person can be costly but hiring high performing employees will result in helping your organization meet its goals and will promote your brand to your customers. Before accepting an application or advertising you should have a clear description of duties for the prospective new hire. Know exactly what you need. What are the duties required? What behaviors are required such as ability to work well...
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USE THIS OPPORTUNITY TO HIRE AND RETAIN THE BEST EMPLOYEES

Coaching
Your Westchester County NY business had to cut staff earlier this year and now find that you need to add employees. Now it is to hire again. How will you find the most qualified? Would it be referral or advertise the opening. While a referral is normally a good source, that alone should not be the deciding factor. You will want a person who meets the qualifications, and you will want to know whether that person can achieve results. Jim Collin’s in his book “Good to Great” explains his research on how good companies become great companies. Collins surveyed companies and found that their greatness was not due to a special sauce or a great product but rather because of the people in the organization. It all starts with high quality, high performing employees. Collins refers to this as getting the right people on the bus, the wrong people off the...
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DON’T PLACE TOO MUCH EMPHASIS ON EXPERIENCE

DON’T PLACE TOO MUCH EMPHASIS ON EXPERIENCE
Don’t make a hiring decision based on a great resume. First of all, the resume is the applicant’s puff piece and secondly, it tells what was done in the past. You are hiring for the future. This is different than saying that knowledge of the job and the requisite skills and knowledge are not important. They certainly are. Of course, you want the right person for the right job. However, looking primarily for experience will produce disappointing results. Here is what I have observed. Those running the business believe that their industry is different from others, so unique that the primary requirement is experience. Because of that mindset I have seen many bad candidates hired and many qualified candidates screened out. The hiring manager is using the assumption that as long as the candidate has previous experience in the industry or job that the candidate will be a success in the...
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WHY CAN’T I FIND THE RIGHT EMPLOYEE?

WHY CAN’T I FIND THE RIGHT EMPLOYEE?
Have you found that is hard to avoid making a hiring mistake because the right person can’t be found? If you do, then there are some things you need to know. People who make hiring mistakes don’t necessarily look in the wrong places. They look for the wrong things and ask the wrong questions. Before beginning a search for a staff member, it is important to know the overall culture and critical success factors. Some think they know but only look at superficial misleading things. Finding the right employee begins with a process to define what deliverables or actions lead to success. How do you do that? You need to start at the beginning. What is your vision, values, and mission? You must only select people with these shared values. This is where many organizations fail. They look for specific things that they believe are important, but they fail to see...
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HOW DO I FIND AN EMPLOYEE THAT FITS?

HOW DO I FIND AN EMPLOYEE THAT FITS?
Has your Westchester County NY business has grown and you realize you must hire your first employee? You might be tempted to reach out to someone you know. Hiring someone because of friendship ignores the purpose for hiring someone in the first place—the fact that you need someone with specific qualifications to do a job. Many businesses find that selecting and hiring of the right employee is a daunting task. Some people just hire anyone who applies or, at best, they may ask a few quick questions before making an offer. Hiring the wrong person can be costly but hiring high performing employees will result in helping your organization meet its goals and will promote your brand to your customers. Before accepting an application or advertising you should have a clear description of duties for the prospective new hire. Know exactly what you need. What are the duties required? What behaviors...
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LEADING INDICATORS IN HIRING AN EMPLOYEE

LEADING INDICATORS IN HIRING AN EMPLOYEE
A leading indicator of future performance is not past experience. That is not to say that knowledge of the job and the requisite skills are not important. They certainly are but when you hire someone you are looking for future performance. I work with numerous privately held and family held businesses. And I have observed that those running the business believe that their industry is different from others, so unique that the primary requirement is experience. Because of that mindset I have seen many bad candidates hired and many qualified candidates screened out. The hiring manager is using the assumption that as long as the candidate has previous experience in the industry or job that the candidate will be a success in the hiring manager’s job. In my work with organizations I have found that experience in the industry is NOT a predictor of success. In fact, I have seen it...
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HIRE SLOWLY AND CAREFULLY

HIRE SLOWLY AND CAREFULLY
Hiring quickly can be a costly mistake. Finding the right people takes time but the right people will result in much more success. If you have read Jim Collin’s book “Good to Great” you know about how companies become great companies. Collins surveyed companies and found that their greatness was not due to a special sauce or a great product but rather because of the people in the organization. It all starts with high quality, high performing employees. Collins refers to this as getting the right people on the bus, the wrong people off the bus, and the right people in the right seats. Many companies find that selecting and hiring of the right employee is a daunting task. Some people just hire anyone who applies or, at best, may ask a few quick questions before making an offer. Before accepting an application or advertising you should have a clear description...
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DON’T PLACE EMPHASIS ON EXPERIENCE IN YOUR HIRING DECISIONS

DON’T PLACE EMPHASIS ON EXPERIENCE IN YOUR HIRING DECISIONS
Experience is not the most important factor to consider when hiring for most positions. In fact experience is a trailing indicator when it comes to predicting future success much like profits are a trailing indicator for corporate success. If you stop placing so much emphasis on experience in your hiring decisions you will start seeing less staff turnover and a more profitable company. Consider the fact that most failures and job terminations occur because of attitudes and behaviors. Since that is the case wouldn’t it be more important to look at values, attitudes, and behaviors in assessing a job candidate? If you look only at experience you might have too narrow a focus. I have noticed that those running businesses believe that their industry is different from others, so unique that the primary requirement is experience. Because of that mindset I have seen many bad candidates hired and many qualified candidates...
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BRIDGING THE GENERATION GAP

BRIDGING THE GENERATION GAP
Today everyone is talking about adapting to the Millennials. This ignores the fact the we have three different generations in the workplace. Understanding all three generations is the only way leverage the talents of your workforce. The understanding of the differences of the three generations will also help you understand your customer base and what motivates them. As I work with my Westchester County NY organizations I constantly hear voices of frustration. A frustrated manager says “The kids today don’t want to work. I can’t get any good help.” Or it might be a manager of a team of professionals complaining about the unwillingness of the younger members to work endless hours. Or it can be frustration from a baby boomer who feels he or she can’t compete with the new workers and the new technology. And here is yet another quote. “Our youth now love luxury. They have bad manners,...
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SHOULD YOU USE SOCIAL MEDIA IN EMPLOYMENT DECISIONS?

SHOULD YOU USE SOCIAL MEDIA IN EMPLOYMENT DECISIONS?
The Internet has become a major tool being used by company recruiters. However, companies using social media in hiring need to be fully aware of some the legal problems than can arise when using this media improperly. In the process of looking for potential employees that may meet your qualifications you may see things in the profile of an applicant which is totally unrelated to your company job requirements. You may not understand why that would be a problem. After all didn’t they post this information for everyone to see? In addition, you may have heard about a company that requests an applicant’s password to Facebook. Let me advise all business owners large and small against this practice. Sure it is important to check references and background. However, the use of social media opens new challenges in the employment area. A person’s Facebook account could have all types of information including...
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HOW DO I HIRE AN EMPLOYEE FOR MY WESTCHESTER BUSINESS?

HOW DO I HIRE AN EMPLOYEE FOR MY WESTCHESTER BUSINESS?
Your Westchester County NY business has grown and you realize you must hire your first employee. You are rightly concerned about bringing in a stranger and trusting that stranger to the business you have nurtured. You set out to hire the most qualified person but you feel more comfortable hiring a friend. Hiring someone because of friendship ignores the purpose for hiring someone in the first place—the fact that you need someone with specific qualifications to do a job. Jim Collin’s in his book “Good to Great” explains his research on how good companies become great companies. Collins surveyed companies and found that their greatness was not due to a special sauce or a great product but rather because of the people in the organization. It all starts with high quality, high performing employees. Collins refers to this as getting the right people on the bus, the wrong people off the...
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QUESTION: SHOULD I USE ASSESSMENT TESTS IN SELECTION AND PLACEMENT OF EMPLOYEES?

QUESTION: SHOULD I USE ASSESSMENT TESTS IN SELECTION AND PLACEMENT OF EMPLOYEES?
Using assessment tests can help you identify the job candidates that are a best fit and would have greater probability of performing well in your company.   I am sure that you would agree that the proper screening and selection of candidates is critical to the success of your company. This success is due to the high performance of the right people in the right jobs. You gather all of the critical information in your interview.  The proper use of assessment tests can validate information that you have gathered from interviewing and reference checking. Many businesses make rushed hiring decisions. Unfortunately many poor choices are made based solely on gut feeling. Many candidates can make a very positive presentation and may throw off the judgment of an inexperienced interviewer. Hiring the wrong person can be very expensive. When you consider the cost of recruiting, interviewing, employee salary and benefits, lost productivity, and...
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WHY YOU SHOULD NOT HIRE BASED ON EXPERIENCE

WHY YOU SHOULD NOT HIRE BASED ON EXPERIENCE
Employers and hiring managers make a big mistake when they use experience as the primary criteria for hiring a candidate.  This is different than saying that knowledge of the job and the requisite skills and knowledge are not important. They certainly are. Of course, you want the right person for the right job. However, looking primarily for experience will produce disappointing results. I work largely with privately held and family held businesses. But in that arena I have worked with many industries ranging from real estate, construction, retail, service and hospitality, nonprofit, and manufacturing. I have made the same observation in all of these industries. Those running the business believe that their industry is different from others, so unique that the primary requirement is experience. Because of that mindset I have seen many bad candidates hired and many qualified candidates screened out. The hiring manager is using the assumption that as...
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