PD Strategies Blog

PD Strategies Blog

Performance and Development Strategies Blog is the informational place to get timely and purposeful articles on the issues that concern you most.

THESE TIMES CALL FOR NEW MANAGEMENT PROCEDURES

Virtual-Team-Leader
We have seen some advantages to the online technology we have used in the last six months. I am finding that a greater number of people prefer doing more things online. We are seeing a steady growth of teams who work and collaborate virtually.  People work from home and a working team can be spread out geographically. A team could consist of employees with a manager leader or it could be a group of associates who are independent contractors. They could even all volunteers in a volunteer organization. Regardless of the composition of the team, the things needed to create traditional high performing teams also apply to virtual teams. It needs to have a visionary and motivating leader combined with engaged and dedicated team members. These team members need to have a strong motivation for achievement of their goals. Moreover, the team’s goal AND the members’ individual goals must be aligned....
Continue reading
  85 Hits
  0 Comments

BALANCING EMPOWERMENT WITH CONTROL

Accountable-Team
I was just engaged by a CEO to coach two people: a manager and one of her employees. She (the manager) has problem with the employee’s accountability. He (the employee) does not like being micromanaged. Both people have valid points. There is a delicate balance between control and empowerment Here is a problem that comes up all too often. Control and accountability need to be supported but we also need to empower our teams. If you do it right, you will have both. But it is tough to let go. After all, when you started your business, you needed to do everything, or it would not get done. Sometimes you had time management issues, but you must work through them. Now your business grows, and you simply can't get it all done. Time to hire someone. Now you are at the pinnacle of a growing business. At this point you are...
Continue reading
  90 Hits
  0 Comments

SUCCESS IS THE RESULT OF A POSITIVE LEADER

Accountable-Team
A successful organization does not happen by accident. Success is the result of a focused leader with a positive agenda. Last month I worked with an organization that was having difficulty with its people. I asked some employees what they thought was the problem. They replied, “We need positive leadership. We need leadership with people skills.” What does your organization need? Does it need more sales or more profits? Does it need updated marketing that get results? Does your organizational structure need to change to get business to the next level? Regardless of how you answer these questions one fact is abundantly clear. It is your people who achieve the results. That is true for any size organization and it is also true if you are a sole practitioner.   Let’s start with you and your personal leadership. Ask yourself these questions:  Am I the best I can be? Am I goal directed...
Continue reading
  189 Hits
  0 Comments

BECOME A BETTER LEADER BY TAKING FEEDBACK

Message-from-Leader
In order to lead others, you must first be able to lead yourself. Have you ever looked in the mirror and asked, “Am I a person who inspires and encourages others?”   And have you have had a 360-degree feedback; that is how people who at levels see your leadership. There is a difference between power and authority. If you are a manager or if you own your own business, you have the authority by virtue of your role. However, your power is granted by those on your team or those you supervise. You may have noticed in your workplace that people without titles have been sought out by others for advice and approval. They have been granted power by others by virtue of their leadership skills. How much power do you do you have? If you are not sure why not ask the people around you to give you some guidance....
Continue reading
Tags:
  204 Hits
  0 Comments

BUILD AN ENGAGED WORKFORCE BY BEING INCLUSIVE

Aligned-Team
Why do people leave jobs? There are certainly any number of reasons. We certainly will not deny a very attractive opportunity. The money and the opportunity certainly must be worth staying. We know that it is important to our business success to have an engaged team dedicated to working together for a group result. So why do so many employees leave, or worse, why do they stay and become a drag on the organization? Here is a sobering fact. Employees do not leave companies, they leave supervisors. Many supervisors believe that if only the pay and fringe benefits were better their best employees would stay. I would not deny the compensation is important. However, people who are truly engaged with their company and their team have a sense of belonging. They will not leave for a slightly better offer. We have a diverse workforce in 2020. It is not enough to...
Continue reading
  288 Hits
  0 Comments

SUGGESTIONS ON BUILDING GREAT WORK TEAMS

Employee-Value-Proposition
As business has changed the hierarchical organization chart has given way to flat organizations with cross functional teams. The recent need to work virtually has only accelerated this trend. It is not enough to be a great individual performer if that performer can’t work with anyone or collaborate. “The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” Think about this quote as it relates to the business world. All organizations have a great number of individual stars or top performers – employees who are skilled and knowledgeable and have the necessary attitudes and behaviors to accomplish anything they desire, yet the organization is coming up short on their results. According to Suzanne Willis Zoglio, Ph.D. author of 7 Keys to Building Great Work teams,...
Continue reading
  473 Hits
  0 Comments

TIME TO REALIGN

Aligned-Team
Are you getting ready to reopen your business? What will be your new realities? Things have changed in the business world where we operate. If you lead the business, you have ideas and plans about what to do next. What about your employees? They certainly have opinions and have been exposed to so much information. You are your team certainly want to get back to work. But while you all want to hit the ground running are you are understanding what to do next. In other words, are you and your team on the same page? If you really want to improve your organization you will want to learn the good, the bad, and the ugly. If you cannot handle the truth you won’t have an opportunity to make things better. With all the changes you will want to have an organizational assessment of your business. There are highly effective assessment...
Continue reading
  656 Hits
  0 Comments

VITUAL TEAMS ARE BECOMING A REALITY

Virtual-Team-Leader
It is said that necessity is the mother of invention. If that is true, then the Corona Virus may have accelerated the creation of virtual teams. Virtual teams have been growing for a while now. In fact, a 2017 survey by The Society for Human Resource Management (SHRM) showed that 60% of companies embraced virtual work. In 2019, the number had jumped to 69%. Now that so many are being forced to work virtually what will the 2020 SHRM survey show? Employees have shown that they prefer telecommuting but is it productive? It can be but only if the virtual team is well led. I believe that a well led virtual team will be more productive will be less susceptible to interruptions such as illness breaks in childcare service. Moreover, it is seen as a best practice for great workplaces. Also, we are growing as a gig economy using virtual work....
Continue reading
  805 Hits
  0 Comments

TAKE YOUR LEADERS’ SKILLS TO THE NEXT LEVEL

Leadership-Plan
I hope that you are not setting up your leaders for failure. You could be doing that if you are basing future leadership roles on their current experience. Unfortunately, this seems to happen most often by default. The most common mistake is taking an individual performer and promoting that person to supervisor without any training at all. The newly promoted supervisor still sees the jobs of the people he or she is supervising through his or her own individual performer lens. What is need is an understanding of motivation, leadership and interpersonal skills in addition to knowledge of the job. But it does not stop there. All leadership roles are not the same at all levels. Managing other managers is different from managing individual performers. According to Lawrence Peter, author of the Peter Principle, companies make a flawed assumption that because a person is good at one job, he will continue...
Continue reading
  697 Hits
  0 Comments

PEOPLE WITH A SENSE OF OWNERSHIP GET IT DONE

Create-A-Vision
The best way to get people to do want you want done is helping them see what is in it for them. One way to do this is to give people the pride of ownership in their work. When that happens, they own and take pride in results and they feel accountability for getting it right and they take responsibility when it is not right. If you are frustrated with the results of your team, here are two questions that you need to ask yourself. First, have you provided them with the tools to succeed? Second, have you clearly communicated the objectives and desired results?   You may have given plenty of detailed directions without explaining reasons and objectives but that does not ensure success. The first thing you need to do is let go and empower your team. Instead of giving assignments with specific instructions try something different. Here are two...
Continue reading
  1055 Hits
  0 Comments

LEVERAGE YOUR OWN LEADERSHIP STRENGTHS

Level-5-Leadership
There is a distinction between management and leadership. Management is a matter of job title that is given by your organization or by yourself if you are the owner of the company. On the other hand, leadership is recognition by those whom you lead. Expressed in different terms a manager has the authority and a leader has the power. Of course, you can be both and have both. The leader’s power is earned through empathy for the team, clear direction, trust, and other factors. Most people believe that no one is a born leader. There is a belief by most that leadership is developed and there is no one set of leadership traits. In fact, there are examples of two very effective leaders with highly contradictory traits. The leadership in the US Armed forces inspires and demands that each person does his or her very best. A military leader does not...
Continue reading
  917 Hits
  0 Comments

ARE YOUR TWEAKING OR TRANSFORMING YOUR BUSINESS?

Decisions
Why would you continue doing the same thing year after year? Over time things change, don’t they? I am sure that you have heard it said that what got you to where you are with not get you to where you want to go next. I am working with my Westchester County NY business owners on developing their future business plans. I urge every business owner to have a Strategic Business Plan. A strategic plan will consider the business today, look into the future, and then plan to create the business’ future. To remain successful a business must have that plan now and in the future. Here are some of the things I discuss when helping my clients with a strategic plan: Make sure you know what business you are in. This is not about what products or services that you provide. How is the customer served? What need is being...
Continue reading
  1279 Hits
  0 Comments

YOU NEED TO HOLD THEM ACCOUNTABLE

Accountability
Achievers are always accountable for results. And leadership fails when the leader does not hold all team members accountable. I am sure you have heard that many times before. You might have even heard it from a boss you had imploring you to “hold them accountable.” Some people see this as a problem. They fear that holding people accountable will hurt relationships. In reality, it requires more skilled relation building over mutually agreed to goals. Creating a culture of accountability requires collaboration, communication of goals, and understanding the nature of motivation. Having conversations about accountability should be combined with empowering your team to take ownership of their work. You need to communicate the goals and the desired outcomes, but they need to be a part of it. Be totally transparent regarding challenges and obstacles. Your team should not fear making mistakes but should learn from them. Honest and direct conversations need...
Continue reading
  1008 Hits
  0 Comments

HOW TO CREATE A HIGH PERFORMING TEAM

Aligned-Team
An organization is only as good as its people. Great people and great teams do not happen by accident. Creating a successful team requires right actions by the leadership.   There are two very important actions that must be taken by team leaders. First, you must start with the right people and these people must share your values. But then leadership has the challenge of retaining those high performers by keeping them engaged and producing results. Engaged employees will lead to loyal customers and loyal customers will lead to a sustainable business. In our business climate it is not enough to be good, we must exceed our customers’ expectations. That is not going to happen if you have a lot of highly qualified but individual performers who don’t share vision, values, and goals. You need cohesive and effective teams to make it happen, not people in individual silos. Everyone has different talents...
Continue reading
  1117 Hits
  0 Comments

THE ROLE OF A LEADER

Message-from-Leader
You need management and leadership. While management organizes and controls, leadership charts the way, innovates, and inspires the organization to new heights. As a leader your role is to navigate your organization or your team through the uncertainties. Sometimes the good and necessary management skills such as planning, directing and controlling create roadblocks because they are missing the inspirational leadership. The reason that a group of employees is not achieving desired outcomes is usually traced back to the leadership. That’s right. If all the students fail the exam, then the fault lies with the teaching. Like students you and your staff may not be on the same page. You may be a great manager, but you may fail as a leader. We can influence the process through which people recognize our leadership by creating an environment where people will join “the team” because they see the purpose. They understand the vision...
Continue reading
  1132 Hits
  0 Comments

ARE YOU AFRAID TO LET GO?

StressedOwner
Are you afraid to let go and is this hurting your business growth? Why do you want to be a control freak when there is a much easier and more productive way? This problem could have had its roots in the founding of the business when owners and principals must be very involved in the product or service. The owner must spend most of the time working in the business to make sure that the product or service gets out, the money gets collected, and the bills get paid. That is very important for business survival. There comes a time when the business grows, and one person can’t get it all done. Now you, the owner, hire someone. You are at the pinnacle of a growing business. At this point you are now not only the owner but also a manager. But beware! You hire an employee but continue to stay...
Continue reading
  1053 Hits
  0 Comments

THE DIFFERENT DIMENSIONS OF LEADERSHIP

Level-5-Leadership
Have you ever thought about what it takes to be a good leader? If you asked that question to a room full of people you would probably get different answers. That is because leadership is complex and situational. Leadership and management is much more complex than mastering an individual job. For that reason and others as well the failure rate of managers is higher than for individual performers. I had the opportunity a while ago to be part of a group invited to listen to Ken Blanchard discussing building trust, creating positive work cultures, customer loyalty, leadership and organizational change. Ken reinforces some of the values and beliefs that been proven to create positive corporate cultures. You have it wrong if you consider yourself a leader because you have been placed in charge. On the other hand, a person with no direct reports can be a very effective leader. The reason...
Continue reading
  911 Hits
  0 Comments

ARE YOU DOING WHAT IT TAKES TO BE AN ENTREPRENEUR?

Entrepreneur
Why do you want to be an entrepreneur? Do you like the freedom of being your own boss? Do you know that being your own boss requires risks? Risk is good and you should understand “No Risk, No Gain.” Yes, you are a risk taker if you are an entrepreneur. It is true that many startups do not survive. That, you say, is the risk that is assumed. But there is bare risk and then there is managed risk. Using the investment community as an example you can be a great risk taker, do day trading including option buying and ride a roller coaster. Or you can make a managed long-term diversified investment plan. Both choices involve risk, but the second choice of diversifying manages that risk and results in a successful outcome. A successful entrepreneur manages risk. Michael Gerber, in his book “The E Myth Revisited”, discusses what I would...
Continue reading
  1295 Hits
  0 Comments

TAKE DELEGATION TO THE NEXT LEVEL

StrugglingManager
If you feel that nothing important should be delegated, you will never be able to take your organization to the next level. Being a control freak or a micro manager is not necessary even in projects where accuracy or compliance is required. There is a much better way to get desired results and hold people accountable. You can maintain accuracy and compliance without stifling your team. If you do micromanage you could stifle your company growth, have high turnover, and end up working way too many hours. Let’s consider an actual example. I have worked with a person owns a business that includes insurance and real estate. He has a dozen employees involved in the process of sales and contracts. Each person has a job title but not a job description. Things change quickly as does the mood of the owner. To make matters worse people are asked to do something...
Continue reading
  1068 Hits
  0 Comments

A HIGH PERFORMING TEAM HAS DIVERSE STRENGTHS

A HIGH PERFORMING TEAM HAS DIVERSE STRENGTHS
It has been said that a team with diverse talents will be a high performing team. That is true most of the time as long as the team has a good leader. It is important for leaders to choose diverse talented teams. Moreover, it is important encourage and leverage individual member’s unique strengths. Help your team use their strengths to push their performance to new levels. Avoid that tendency with which we have been engrained. That is wasting time and effort correcting weaknesses. You know how this happens. When your child comes home from school with his or her report card and it shows, for example, an A in math, B’s in history and science, and a C in English, what is your response? That’s right. Most people will talk to their child about raising the grade in English. But what if your child might have a real talent in math?...
Continue reading
  1442 Hits
  0 Comments