If you were just appointed manager what is now your new responsibility? In the earlier times of business and industry the role of a manager was not that complex. The manager oversaw what employees did. People performed or were fired. This traditional boss is no longer effective and no longer welcome. Management today is more complex. There are really two parts: management and leadership.
As manager you are responsible for the performance of your team, your business, or your company. In essence, the buck stops with you. That does not mean that you do everything yourself. It also does not mean that you offload your responsibility to your employees. It means that you get results with your people. That means that you must delegate with confidence. You must be confident because you can only delegate tasks and even authority but you can never delegate your responsibility.
An effective manager must still direct and control as well as plan, organize, and staff.
Planning involves establishing and planning the goals of your team. You establish the goals of your department which are aligned to the organization’s goals. If you lead the company you must establish the vision, values and align goals and objectives. Communicate this throughout the entire team.
Organizing involves putting the processes in place so that you and your team can serve your customers. When you organize you put everything in place so that you can execute your plan. You develop an internal infrastructure which includes standardized policies and procedures that makes business operation run smoothly.
Staffing involves selecting the right people for your team or your business. This is one of the most important functions in my opinion. You must understand your needs and select the person that fulfills those needs. Skills and ability are important. However, you must be certain that you hire a person that shares your organization’s values and culture. Aside from hiring you may also need to assign people for specific projects, events, or do a weekly staffing schedule.
These are duties of a manager but to get the best results you must also Lead. You already have the authority to manage. This was given when you were appointed manager. Leadership, on the other hand, is given to you by your team—those you lead. They will see you as a leader if you inspire, set good example, model behaviors, and encourage and inspire. An effective leader will inspire and motivate his or her team toward the successful achievement of goals.
Leadership and management go hand in hand in measuring and evaluating what goes on and the results produced. Measurement, evaluation, and feedback are continuous processes. You need to take corrective actions when things go off course. That might involve changing processes and procedures, readjusting goals and timetables or working with your team to resolve performance and motivation issues.
A leader who also manages well is not successful by knowing all the individual jobs of the team. Rather, he or she will understand the overarching plan and be able to inspire and guide a high performing team.
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