Achievers are always accountable for results. And leadership fails when the leader does not hold all team members accountable. I am sure you have heard that many times before. You might have even heard it from a boss you had imploring you to “hold them accountable.” Some people see this as a problem. They fear that holding people accountable will hurt relationships. In reality, it requires more skilled relation building over mutually agreed to goals. Creating a culture of accountability requires collaboration, communication of goals, and understanding the nature of motivation. Having conversations about accountability should be combined with empowering your team to take ownership of their work. You need to communicate the goals and the desired outcomes, but they need to be a part of it. Be totally transparent regarding challenges and obstacles. Your team should not fear making mistakes but should learn from them. Honest and direct conversations need...
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